Regulation 1049/2001

European Commission Withdraws Automated August Holiday Delay Message

2018-11-13T10:04:00+01:00

Madrid, 14 September 2016 - Access Info Europe has welcomed the decision by the European Commission not to repeat August's automatic "out-of-office" style message warning requesters that there might be delays in processing their requests due to the summer holidays. This decision came after Access Info's Executive Director Helen Darbishire sent a letter to the Commission on 1 September 2016 expressing concerns about the automatic response, which read "Due to the holiday period in August, some delays may occur in the treatment of your access-to-documents request." In a rapid reply sent on 7 September 2016, the head of the EU's

Your fundamental right might have to wait, I’m out of office

Helen Darbishire2018-11-13T10:04:00+01:00

Madrid, 2 September 2016 - Since the beginning of August, requesters of access to EU documents may have noticed the following automated messages from the Secretariat General warning them about possible delays to dealing with requests: “Due to the holiday period in August, some delays may occur in the treatment of your access-to-documents request, especially where the processing of data requires the consultation of national administrations, external organisations or other services.” So far during August, Access Info has counted 22 instances of this specific message appearing on the AsktheEU.org request platform. It is unacceptable for citizens to have to anticipate