European Commission Withdraws Automated August Holiday Delay Message


Madrid, 14 September 2016 - Access Info Europe has welcomed the decision by the European Commission not to repeat August's automatic "out-of-office" style message warning requesters that there might be delays in processing their requests due to the summer holidays. This decision came after Access Info's Executive Director Helen Darbishire sent a letter to the Commission on 1 September 2016 expressing concerns about the automatic response, which read "Due to the holiday period in August, some delays may occur in the treatment of your access-to-documents request." In a rapid reply sent on 7 September 2016, the head of the EU's